Quality Manager

Ultimate Staffing is actively seeking a dedicated Quality Manager to join their client's team in Pembroke, North Carolina. This role involves coordinating and supervising the division's inspection and testing procedures for finished products, ensuring they meet quality specifications and standards. The Quality Manager will perform duties personally or through subordinate supervisors.

Responsibilities

• Formulates and maintains quality control objectives that align with corporate policies and goals.
• Interprets quality control philosophy to key personnel within the organization.
• Coordinates objectives with production procedures alongside other plant managers to enhance product reliability and reduce costs.
• Provides inspection activity throughout the product production cycle.
• Utilizes total quality management tools and approaches in analytical and reporting processes within each department.
• Directs workers in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Designs and implements quality control training programs for key personnel in collaboration with managers.
• Investigates and resolves customer concerns regarding quality.

Supervisory Responsibilities

The Quality Manager directly supervises employees in the Quality Control Department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems, all in accordance with the organization's policies and applicable laws.

Qualifications

• Problem Solving/Research & Analysis
• Attention to detail
• Strategic Thinking
• Results Driven
• Leadership
• Customer Focus
• Technical Capacity
• Communication Proficiency

Education and Experience

A Bachelor's degree (B.A.) from a four-year college or university and three to five years of related experience and/or training is required, or an equivalent combination of education and experience.

Work Hours

Monday to Friday, 1st Shift

Salary and Benefits

Salary Range: $60,000 - $70,000 per year

This position is a supervisory role.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.